Delivery Policy

We currently deliver free of charge in our local area of East Sheen. A charge of £10 will be incurred for all UK deliveries outside of these areas which are below 12 bottles and/or £200. We will endeavour to deliver within 5 days of the point of order. This does not apply to items which are out of stock at the point of order.

If for any reason it is not possible to be present to receive delivery, at checkout you may stipulate a so-called ‘safe place’ in which to leave your order. This must be away from public view and from minors. We cannot, however, accept any liability should the delivery be made by our courier company to the safe place as per the correct instructions, but the order be found to be damaged or absent on your return.

If no stipulation is made, the goods will be taken back to the depot and a calling card will be left at your address with a number for you to contact to make you own arrangements to retrieve the goods.

Correct information must be given. We do not accept any responsibility for late or non-delivery of goods arising from incorrect information provided at time of ordering.

Should the courier company, APC be unable to deliver for any reason caused by you, we will not be liable for the charge of re-delivery at another date/time and will ask that this charge is covered by you prior to re-delivery. This includes where the order was purchased by you as a gift for another, and where delivery details or chosen delivery date are incorrect, requiring a second delivery (and re-charge).

We cannot guarantee that we will always be able to fulfil deliveries outside of the UK. For such deliveries, please enquire with us directly and we will let you know whether this is possible, depending on the country in question and your time frame.